Hotel Front Office Task Force Supervisor Jobs at Lexington Hotel Group Corporate
Sample Hotel Front Office Task Force Supervisor Job Description
Hotel Front Office Task Force Supervisor
Are you an experienced hotel Front Desk Associate, looking for a growing management company with room for advancement? Then Lexington Hotel Group would love to talk with you! We are looking for a Front Office Task Force Supervisor for our 3 local Hilton hotels. The job includes:
- Assist our Hilton Garden Inn and 2 Hamptons with a variety of shifts.
- Become knowledgeable of company policies and procedures included all brand standards.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working (per brand standards).
- Monitor and direct personnel based on department you will be assisting. Coach and counsel employees as needed.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- At times you will assume the role of department head and coordinate ordering and scheduling.
- Conducting interviews for open positions, handling employee complaints & grievances, disciplining employees, and appraising employees as needed.
- Create, design, or implement training and development programs to enhance employee knowledge.
- All other duties assigned by the General Manager or Management Company.
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